How to order your Canyon Bike?

Every Canyon Bike is being orderd on demand from the global Canyon warehouse in Germany. However, we also have a selection of marketing bikes available for sale at our shop in Stellenbosch.

Step 1: Choose your dream bike

Check out the Canyon bikes on our Canyoncafe website to find your bike. Also check our blog for some bike comparisons and other insights.

Step 2: Contact us

Contact us with any questions for instance on bike models and sizing – or if you already know what you want – with your order (bike model, size, colour) through:

  • the below chat link
  • via email at: canyon@canyoncafe.co.za

Step 3: Payment

If the bike is available to order, we will place the order for you.

  • If your bike is in stock at the global warehouse in Germany, we will request payment from you so that it can be shipped as soon as possible.
  • If there is a delayed shipping date, we will request payment 1-2 weeks before the scheduled shipping.

Step 4: Shipment and import

We will handle the shipping and import process through customs.

10 to 14 business days later

Your bike will be delivered to your door 10 to 14 business days after we received your payment – provided it is in stock at the global warehouse. Alternatively, you can collect your bike fully assembled at Canyoncafe in Stellenbosch.

Step 5: Enjoy the ride

Enjoy your time on your new bike! For future upgrades, mechanical service or replacement parts, contact us directly. We are here to help.